FAQs
Frequently Asked Questions
How long does delivery take?
Delivery times vary based on your location. Typically, orders within The Republic of Ireland take 3-4 working days. For international orders, please contact our customer service for an estimated delivery time.
Can I amend or add to an order if it has already been placed?
Once an order is submitted, it undergoes prompt processing. While we strive to accommodate necessary changes, such as address modifications, we cannot guarantee alterations once the order has entered the warehouse for processing. This may be especially challenging during peak periods, such as Black Friday, Christmas, or Sale Times. If adjustments are needed, please contact us at elenglowshop@gmail.com at your earliest convenience after placing the order, and we will make every effort to facilitate the required changes. It's important to note that once an order is placed, we cannot add or modify products. We strongly advise ensuring the accuracy of your order before finalizing the checkout process.
Do you ship outside The Republic of Ireland?
Yes, we do ship internationally. For orders outside The Republic of Ireland, please contact us at elenglowshop@gmail.com for shipping options and costs.
How much is shipping?
Standard shipping in Ireland is €7 and standard shipping to the European Union (EU) is €13. You can also view the delivery cost at the checkout before completing your purchase.
Is there a minimum spend?
No, there is no minimum spend at Chic Corner.
Where to put discount code if using one?
During the checkout process, you'll encounter a designated section labeled "Gift Voucher/Discount Code." Here, you have the opportunity to enter your discount code. For mobile users, simply click the dropdown arrow next to "Enter Discount Code" to reveal the input box where you can enter your code.
If I order the wrong product how can I return it?
We understand mistakes happen. Please refer to our Returns & Refunds policy for detailed instructions on how to return products ordered in error.
Damaged or faulty Items
If you receive a damaged or faulty item, please contact our customer service immediately. Provide details and, if possible, include photos of the damaged/faulty product. We will assist you in resolving the issue. Please refer to our Returns & Refunds policy for detailed instructions on how to return products ordered in error.
Can I check when a product will be back in stock?
For information on product restocks, please check the product page on our website. Alternatively, contact our customer service team for updates on specific products.
How do I find what I'm looking for?
Use our website's search feature or navigate through our categories to find the product you're looking for. If you need assistance, feel free to contact our customer service for personalised help.
How can I pay for my order?
We accept various payment methods, including Visa, MasterCard, Paypal, and more. You can select your preferred payment option at the checkout page and follow the prompts to complete your order.